Shipping, Returns & Exchanges

SHIPPING

Our products are print to order which may take up to 3-5 days. We will inform you once the item is ready for shipping.

Domestic (Singapore)

Local tracked shipping is free for all orders above $100. For orders below $100, a varying charge will be levied depending on the weight of the purchased items. For instance, digital prints will not incur a shipping charge, while physical postcard prints will have a lower shipping charge. A tracking number will be shared with you either through email or SMS. Packages should arrive within 3 business days once your package is mailed.

International

We welcome international orders. Your package will be shipped via international registered mail by Singapore post. Rates starts from $13 and delivery time will vary according to your country zone. However, due to current COVID19 situation, please allow for longer shipping time of 4-9 weeks.

Please contact us at sales@pixieinpaintland.com or drop us a DM in instagram if you are an overseas customer.


RETURNS & EXCHANGES

We regret to inform that we do not allow for Returns. However, if you wish to request for an Exchange, please drop us an email at pixieinpaintland@gmail.com within 7 days from the date of receipt, to enquire how we can help.